For Brands
Your most loyal customers
are buying you everywhere.
You only see one place.
A customer who buys your brand from Amazon, JD, Selfridges, and your own site all year is one of your most loyal β but to your CRM, they are just one transaction. Herm shows you the full picture so you can recognise and reward them properly.
Book a Meeting3,000+
Verified customers across Europe
30,000+
Real cross-channel transactions in our system
3
European markets (UK, Turkey, Netherlands)
24h
From sign-up to your first loyalty programme
What makes Herm.io different
Four things no other platform offers together.
Real loyalty, verified by real transactions
Customers connect their actual purchase history. You see who has been loyal to your brand across every retailer they shop β not who searched for you, viewed an ad, or visited your site once. Verified loyalty, not guesswork.
Zero data transfer. Ever.
Customers stay anonymous to your brand. We never share, sell, or transfer their personal data to you β not their name, email, address, or any identifier. You see only the anonymised loyalty signals you need to recognise and reward them.
You own the customer relationship
When a customer accepts your reward, the transaction happens on your website. You own the relationship from day one, on your own terms. No marketplace, no middleman, no rented audience.
Live in 24 hours. No integration needed.
No developer time, no API integration, no pixel setup. Sign up, set up your loyalty programme, and start recognising your loyal customers within 24 hours of our first call.
From call to loyal customer in 24 hours
No integration. No developer time. No pixel setup.
Book a 20-minute call
We will walk you through the platform, show you how cross-channel loyalty looks for your category, and discuss your loyalty programme goals.
Set up your brand profile and first reward
We can do this together on the call. Choose which loyalty levels you want to recognise β for example, customers who have bought your brand at least three times across multiple retailers in the last 12 months β and set your reward type and amount.
Loyal customers see your reward and visit your site
Customers we have recognised as loyal to your brand see your reward in their Herm dashboard. When they choose to accept, they are sent directly to your website. You own the relationship from the first click.
Track everything in real time
Your brand dashboard shows reward views, claims, and redemptions in real time. Adjust loyalty levels and reward amounts as you go.
What brands use Herm.io for
VIP recognition
Customers who buy your brand across many retailers are among your most loyal β they just do not show up that way in your CRM. Recognise them with VIP rewards calibrated to the real loyalty they have shown across all channels.
Reignite dormant loyalty
Customers whose loyalty has gone quiet on your own channels but who still buy your brand elsewhere. Re-engage them with rewards that acknowledge the loyalty they have quietly kept showing β even when your CRM lost sight of it.
See your customers whole
Your CRM only shows what customers buy from your own website. Herm shows the full picture: how your customers shop your brand across every retailer, season, and category they are loyal to.
Privacy is how this works, not a limitation.
We never share, sell, or transfer customer personal data to brands β full stop. You see only anonymised loyalty signals. When customers choose to engage with your reward, they come to your website on their own terms. You own the relationship from that moment forward. This is not a compromise β it is why customers trust us enough to keep their loyalty data connected, and it is why the loyalty signals you see are real.
You see
Anonymised loyalty signals: how often, how long, and how broadly customers buy your brand across retailers.
You never see
Names, emails, personal details, individual purchase histories. Customers stay anonymous unless they choose to engage with your reward.
You own
The customer relationship. Transaction on your site, your checkout, your CRM. Build their loyalty deeper, your way.
Brands across categories
We work with brands in fashion, accessories, cosmetics, food, pet care, and more β with new categories joining every month.
See your loyal customers.
20-minute call. We will show you the cross-channel loyalty signals available for your brand.
Book a Meeting