Solutions
The right reward,
to your real loyal customer,
for the loyalty they have shown.
Recognise customers by their real cross-channel loyalty to your brand — not by clicks, not by guesswork. Then reward that loyalty in a way that brings them home to your website, not ours.
Reward types that recognise loyalty
Choose the reward format that matches the loyalty you want to recognise. Mix and match across programmes.
Personalised Discounts
Offer percentage or fixed-amount discounts calibrated to each customer's real loyalty to your brand. A customer who buys you across six retailers all year deserves a different reward than someone whose loyalty has gone quiet.
Store Credit
Give your loyal customers credit to spend at your store. Higher perceived value than a discount, and it deepens the relationship you have with them. You set the amount and conditions.
Exclusive Access
Limited-edition products, pre-sale access, or VIP experiences reserved for your most loyal customers — the ones who have been buying your brand everywhere, all along. Recognition they have actually earned.
Early Access
Let your most loyal customers shop new collections or sales before anyone else. The reward they have earned by sticking with your brand across every retailer they shop.
Loyalty recognition that no CRM can match
Your CRM sees what customers buy from your own website. Herm shows you the customers who have been loyal to your brand across every retailer they shop with — without ever transferring their personal data to you.
Cross-channel loyalty visibility
Only on Herm.ioSee customers who buy your brand across Amazon, department stores, multi-brand retailers, and direct-to-consumer — even when those purchases never showed up in your own data. This is loyalty your CRM has been blind to.
Verified by real transactions
Only on Herm.ioEvery loyalty signal comes from real, customer-connected purchase data — not modelled, inferred, or click-based. Zero-party data, verified by transactions, never assumed.
Loyalty depth over time
Recognise not just who is loyal today, but who has been loyal for years. See longevity, frequency, and breadth — the dimensions that matter for proper recognition.
Privacy by design — zero data transfer
We never share, sell, or transfer customer personal data to your brand. Ever. You see only the anonymised loyalty signals you need to recognise and reward your loyal customers — never their names, emails, addresses, or individual histories.
Build your loyalty programme around your goal
Every brand recognises loyalty differently. Your reward strategy should match.
VIP Recognition
Recognise the customers who have been most loyal to your brand across all retailers they shop. Give them rewards calibrated to that real loyalty — the kind their loyalty has actually earned.
Retention
Reward your loyal customers with tiered programmes that grow alongside their loyalty. Build deeper relationships with the people who have already chosen your brand, again and again.
Reignite dormant loyalty
Customers who have gone quiet on your own channels but still buy your brand elsewhere. Re-engage them with rewards that acknowledge the loyalty they have quietly kept showing — even when your CRM lost sight.
Why brands choose Herm.io over marketplaces
Marketplaces own the customer. You pay for visibility, the customer buys on their platform, and you never get to build the relationship the customer has actually earned with you.
Herm.io is different. We recognise the customers who have been loyal to your brand all along, then send them to your website. You own the checkout, you own the relationship, and you build on a foundation of real loyalty — not borrowed traffic.
Marketplaces
- ✕Customer buys on their platform
- ✕They own the customer relationship
- ✕No view into cross-channel loyalty
- ✕Competing with other sellers on the same page
Herm.io
- ✓Customer buys on your website
- ✓You own the relationship from day one
- ✓Full visibility into real cross-channel loyalty
- ✓Your reward, your brand, no competing sellers
Let's build your loyalty programme.
20-minute call. No commitment. We will show you the loyalty signals available in your category.
Book a Meeting