International SOS

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International SOS offers products across the following categories: Travel, Services, Travel Insurance, Health Services. Browse their full range on their official website or explore exclusive offers for International SOS products on Herm.io.

You can reach International SOS through their official website at https://internationalsos.com for support options.

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International SOS is a global provider of health and security risk management services for organizations with international operations. They offer travel risk management, medical assistance and evacuation, crisis response, security advisory, threat intelligence, and mental health support for corporate clients and their traveling employees. They specialize in protecting business travelers, expatriates, and executives from health and security threats worldwide.

International SOS is the largest and longest-established provider in this space, positioning itself as the pioneer and industry leader with comprehensive health and security services. While Global Guardian focuses more heavily on executive protection and Crisis24 (formerly iJET) emphasizes intelligence-driven risk management, International SOS offers the broadest global footprint with integrated medical and security capabilities. All three operate in the premium tier, but International SOS typically handles larger multinational clients with complex duty of care requirements.

International SOS primarily targets multinational corporations and large organizations due to its premium pricing structure. Small to medium-sized companies may find the service cost-prohibitive unless they have significant international exposure, high-risk travel patterns, or specific duty of care obligations. Companies with fewer than 100 employees or limited international travel might be better served by more affordable alternatives or pay-per-use travel assistance programs.

Yes, International SOS is specifically designed for organizations that need to demonstrate duty of care compliance for their traveling employees. They offer ISO 31030-aligned travel risk management consulting and comprehensive services that help companies meet legal obligations to protect employees abroad. Their platform provides documented risk assessments, real-time alerts, and emergency response capabilities that support compliance requirements in the UK, US, Australia, and other jurisdictions with strict employer liability standards.

International SOS is fundamentally different from travel insurance providers like Allianz or World Nomads. Travel insurance covers financial reimbursement for trip disruptions and medical expenses, while International SOS provides proactive risk management, real-time security intelligence, medical evacuation coordination, and crisis response services. Organizations typically need both: insurance for financial protection and International SOS for operational support and duty of care. Travel insurance is suitable for individual travelers, while International SOS serves corporate clients with ongoing international exposure.

International SOS typically coordinates medical evacuations within 24-72 hours depending on location and situation complexity, with some urgent cases completed within 24 hours as demonstrated in their case studies from Malaysia to Singapore and Oman to Dubai. They maintain a global network of vetted medical facilities and air ambulance providers to enable rapid response.

Yes, International SOS offers mental health and wellbeing support as part of their services for international workforces, including programs for students studying abroad and employees on overseas assignments. This is integrated with their broader health risk management and duty of care services.

The 24/7 assistance number for medical or security emergencies is +44 20 8762 8008. Existing clients can call this number for urgent advice, and access is also available through their client portal.

Yes, International SOS serves educational institutions managing student travel abroad, providing pre-travel briefings, 24/7 medical and security assistance, mental health support, and crisis response for overseas programs. Nanyang Technological University is an example client using their services for student protection.

International SOS provides both proactive risk management and emergency response, including pre-travel risk assessments, real-time threat intelligence, security advisories, ISO 31030 travel risk consulting, and preventive health programs alongside their medical evacuation and crisis coordination services. Their approach emphasizes preventing incidents before they occur.