A
Contact & Links
Contact Information
+14169295666
Multiple retail locations including Austin (11701 Domain Blvd, Suite 120, Austin, TX 78758), Boston, Chicago, Dallas, Houston, Los Angeles, London, New York City, Nashville, San Francisco, San Jose, Seattle, Toronto, Washington DC
Product Categories
4 categories across 3 groups
Bags & BackpacksHandbags & Purses
Luggage & Travel Gear
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Frequently Asked Questions about Away
Away is a recognized brand. Away is featured on Herm.io where verified shoppers can access exclusive rewards and deals. You can visit their official website at https://awaytravel.com for more information.
Yes! Through Herm.io, you can unlock personalized Away deals and exclusive rewards based on your shopping profile. Instead of the same generic discounts everyone gets, your profile shows Away that you're a valuable shopper — and they respond with better offers. Sign up for free to see what exclusive rewards are available for you.
Away offers products across the following categories: Travel, Luggage & Travel Gear, Handbags & Purses, Bags & Backpacks. Browse their full range on their official website or explore exclusive offers for Away products on Herm.io.
You can reach Away through their official website at https://awaytravel.com for support options.
Sign up for free on Herm.io, connect your shopping history, and follow Away. Your shopping profile helps Away see you're a valuable customer, unlocking personalized discounts, store credit, and exclusive merchandise. The more you engage and prove your loyalty, the better your rewards become.
Away luggage is priced in the premium range (£200-500+) and offers thoughtful design features like compression systems, built-in organization, and durable polycarbonate or aluminum construction. The brand offers a limited lifetime warranty and 100-day trial period. Many users find the quality and functionality justify the cost for frequent travelers, though budget alternatives exist.
Away is a direct-to-consumer brand with modern designs and integrated organization features, while Samsonite is a traditional luggage company with wider retail distribution and longer warranty coverage. Away typically costs less than comparable Samsonite premium lines but more than Samsonite budget options. Samsonite offers more variety in sizes and styles, while Away focuses on a curated collection with streamlined aesthetics.
Yes, Away is well-suited for business travelers. Their carry-ons meet most airline size restrictions and feature compression systems, laptop sleeves in bags, and organizational compartments. The softside options include built-in garment storage, and the hardside luggage has a sleek professional appearance. The brand specifically markets a business travel collection designed for commuters and professionals.
Away ships to the UK and operates a London store. The brand offers a 100-day trial period allowing returns within that timeframe. They provide a limited lifetime warranty on their luggage covering functional damage from travel. Specific shipping costs and delivery times vary, and customers should check the UK-specific policies on their website for current terms.
Away and Monos are both direct-to-consumer premium luggage brands with similar price points and modern aesthetics. Monos emphasizes eco-conscious materials like vegan leather and recycled components, while Away focuses on design features and organization systems. Both offer hardside polycarbonate and aluminum options with lifetime warranties. Monos is Canadian-based while Away is US-based, which may affect shipping and availability depending on location.
Yes, Away offers personalization options including monogramming for their luggage. You can customize your suitcase with initials or other personalization details during purchase, making it easier to identify and adding a personal touch.
Away provides a limited lifetime warranty that covers functional damage caused by airlines or other transportation during travel. The warranty does not cover cosmetic damage like scratches or damage from misuse, and you'll need to file a claim through their website.
Yes, Away luggage comes with built-in TSA-approved combination locks on their hardside and aluminum suitcases. These locks allow TSA agents to open and inspect your luggage without damaging it, and you can set your own combination code.
Away operates 17 retail stores across the US, UK, and Canada, including locations in major cities like Austin, Boston, Seattle, Toronto, Washington DC, and London. You can also purchase directly from their website with free shipping on luggage orders.
Away offers three main luggage materials: hardside polycarbonate for durability and scratch resistance, softside ballistic nylon for flexibility and lighter weight, and premium aluminum with latch-lock closures for maximum durability. All materials are rigorously tested by their engineering team before release.
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