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Fitness & GymRacquet SportsRunning & Jogging
Athletic Footwear

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Frequently Asked Questions about On

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On offers products across the following categories: Sports & Outdoors, Sportswear & Athleisure, Fitness & Gym, Running & Jogging, Outdoor Recreation, Racquet Sports, Athletic Footwear, Hiking & Trekking. Browse their full range on their official website or explore exclusive offers for On products on Herm.io.
You can reach On through their official website at https://www.on.com/ for support options.
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On running shoes are premium-priced (typically £120-200) and feature patented CloudTec cushioning technology developed in Switzerland. Many serious runners and marathoners find the price justified for the performance benefits, durability, and innovative cushioning system. However, they are more expensive than mainstream brands like Nike or Adidas, so value depends on whether you prioritize specialized running technology.
Both On and Hoka are premium brands known for maximal cushioning, but differ in approach. On uses its patented CloudTec pods for responsive cushioning that activates on landing, while Hoka uses thick foam midsoles for maximum shock absorption. On tends to feel more responsive and lighter, while Hoka offers more traditional plush cushioning. On is Swiss-engineered with a sleeker aesthetic, whereas Hoka originated in France with a more bulky profile.
On shoes can work for beginner runners, but the premium price point may be a barrier. The CloudTec cushioning system provides good impact protection which benefits new runners still developing form. However, beginners might want to start with more affordable options from mainstream brands until they're certain about their running commitment and preferences. Models like the Cloudflow or Cloud are more beginner-friendly than their race-focused options.
On offers delivery to the UK through their official website at on-running.com/en-gb. Specific shipping costs and timeframes vary, and return policy details are available through their customer service portal. As a Swiss brand with UK operations, they typically offer standard e-commerce return windows, though it's best to check current terms on their website before purchasing.
On focuses exclusively on premium running and athletic performance with their patented CloudTec technology, while Nike offers a broader range at multiple price points. On shoes typically cost more (£120-200 vs Nike's £80-180 range) but appeal to serious runners seeking specialized Swiss engineering. Nike has more variety and wider availability in UK shops, while On has a smaller but dedicated following among performance athletes and marathon runners.
CloudTec is On's patented cushioning system featuring individual hollow pods on the sole that compress on impact for soft landings, then firm up for explosive push-offs. The technology was developed in the Swiss Alps and is the signature feature across all On running shoes.
On shoes generally run true to size, though some runners find certain models like the Cloudflow slightly narrow. It's recommended to check individual model reviews on the On website, as trail and road models may have different fits.
On has launched Cyclon, a subscription-based circular running shoe program where shoes are fully recyclable and returned to be remade into new products. They also introduced LightSpray technology to reduce manufacturing waste, though they're still developing broader sustainability initiatives.
On shoes are available through their official UK website (on-running.com/en-gb), select specialist running retailers, and some premium sports shops across the UK. Buying directly from their website ensures authenticity and access to their full range including limited editions.
On makes dedicated trail running shoes with models like the Cloudventure and Cloudultra that feature aggressive tread patterns and reinforced uppers for off-road terrain. Their road running shoes are not suitable for trails, so it's important to choose the correct category for your activity.

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