Gazelle

Yes! Through Herm.io, you can unlock personalized Gazelle deals and exclusive rewards based on your shopping profile. Instead of the same generic discounts everyone gets, your profile shows Gazelle that you're a valuable shopper — and they respond with better offers. Sign up for free to see what exclusive rewards are available for you.

Gazelle offers products across the following categories: Electronics, Smartphones & Accessories, Tablets & E-Readers, Smartphones, Tablets. Browse their full range on their official website or explore exclusive offers for Gazelle products on Herm.io.

You can reach Gazelle through their official website at https://gazelle.com for support options.

Sign up for free on Herm.io, connect your shopping history, and follow Gazelle. Your shopping profile helps Gazelle see you're a valuable customer, unlocking personalized discounts, store credit, and exclusive merchandise. The more you engage and prove your loyalty, the better your rewards become.

Gazelle is a legitimate US-based company that has been operating since 2006. They conduct a 55-point inspection on all devices, offer 30-day returns, and have positive customer reviews on Trustpilot. However, as with any refurbished electronics purchase, condition can vary, so review their grading system and return policy before buying.

Gazelle directly sells its own inspected inventory with standardized grading and 30-day returns, while Back Market is a marketplace of multiple refurbishers with varying warranties, and Swappa is a peer-to-peer platform where individuals sell directly. Gazelle typically has more consistent quality control but may have higher prices than Swappa's individual sellers. Back Market often offers longer warranties through its sellers.

Gazelle offers a 30-day return policy on all device purchases with free return shipping. If you're not satisfied with your device for any reason within 30 days of delivery, you can return it for a full refund. They also provide free shipping on all orders.

Gazelle can be competitive for selling older iPhones, especially models more than 2-3 years old, and pays via PayPal or check within days. Apple's trade-in typically offers better value for newer models but only provides store credit. Compare quotes from both, as well as alternatives like Decluttr or Swappa, to get the best price for your specific device and condition.

Gazelle's shipping scope is not clearly specified on their website, but they appear to operate primarily within the United States. International customers in the UK or Australia should contact Gazelle directly to confirm shipping availability, or consider local alternatives like Back Market UK, CEX, or Reebelo which operate in those markets.

Gazelle's 55-point inspection covers functionality testing of buttons, cameras, speakers, microphones, charging ports, battery health, screen condition, water damage indicators, and overall device performance. Each device is tested, cleaned, and graded based on cosmetic condition before being listed for sale.

Gazelle typically inspects your device within 2-5 business days of receiving it and issues payment via PayPal or check immediately after inspection is complete. Most sellers report receiving payment within a week of shipping their device.

Gazelle sells both carrier-locked and unlocked phones, with each listing clearly specifying compatibility. Unlocked devices work with all major US carriers including AT&T, T-Mobile, and Verizon, while locked devices are restricted to specific carriers.

Gazelle offers optional device protection plans at purchase that extend coverage beyond the 30-day return window. All devices are guaranteed to be fully functional upon arrival and are covered by the 30-day return policy.

If Gazelle finds your device in worse condition than described, they'll send a revised offer via email. You can either accept the lower offer or decline and have your device returned to you at no cost.