Contact & Links
Contact Information
Product Categories
8 categories across 2 groups
Audio & HeadphonesGamingLaptops & ComputersSmartphones & AccessoriesTablets & E-ReadersWearable Tech
Reviews
Coming Soon
Be the first to review Back Market!
Reviews are coming soon. Once live, you'll be able to share your shopping experience and help other Herm.io members.
Frequently Asked Questions about Back Market
Back Market is a recognized brand. Back Market is featured on Herm.io where verified shoppers can access exclusive rewards and deals. You can visit their official website at https://backmarket.com for more information.
Yes! Through Herm.io, you can unlock personalized Back Market deals and exclusive rewards based on your shopping profile. Instead of the same generic discounts everyone gets, your profile shows Back Market that you're a valuable shopper — and they respond with better offers. Sign up for free to see what exclusive rewards are available for you.
Back Market offers products across the following categories: Electronics, Home Appliances, Smartphones & Accessories, Laptops & Computers, Tablets & E-Readers, Audio & Headphones, Wearable Tech, Gaming. Browse their full range on their official website or explore exclusive offers for Back Market products on Herm.io.
You can reach Back Market through their official website at https://backmarket.com for support options.
Sign up for free on Herm.io, connect your shopping history, and follow Back Market. Your shopping profile helps Back Market see you're a valuable customer, unlocking personalized discounts, store credit, and exclusive merchandise. The more you engage and prove your loyalty, the better your rewards become.
Back Market is a legitimate marketplace that operates in the US, UK, Australia, and other English-speaking countries. They sell certified refurbished electronics from vetted third-party sellers, offering a 1-year warranty and 30-day money-back guarantee. Products undergo quality inspections, though quality can vary by seller, so checking individual seller ratings is recommended.
Back Market typically offers lower prices than Apple Refurbished or Amazon Renewed, with discounts up to 70% off retail. However, Apple's refurbished products come directly from Apple with their standard warranty, while Back Market uses third-party refurbishers with varying quality standards. Amazon Renewed offers similar marketplace model to Back Market but with different seller networks and return policies.
Back Market is a solid option for buying refurbished iPhones and MacBooks if you're budget-conscious and willing to accept cosmetic imperfections. Their grading system (Excellent, Good, Fair) helps set expectations, and the 1-year warranty provides protection. For those wanting factory-quality condition, Apple's official refurbished store may be worth the premium, but Back Market offers significantly better prices.
Back Market offers free delivery in most cases and a 30-day money-back guarantee across their markets including US, UK, and Australia. Specific shipping times vary by seller location and destination country. Returns are typically free within the 30-day window, though customers should verify details with individual sellers as policies may vary slightly since Back Market operates as a marketplace.
Back Market differs from Swappa and eBay by requiring professional refurbishment with inspections and mandatory warranties, while Swappa and eBay include both individual sellers and refurbishers with varying quality standards. Back Market's pricing sits between eBay's potentially lower prices and official refurbished channels, offering more buyer protection than typical peer-to-peer marketplaces but less direct manufacturer oversight than brand-specific programs.
Back Market uses three condition grades: Excellent (minimal to no visible wear), Good (light scratches or marks), and Fair (noticeable cosmetic wear but fully functional). All grades undergo quality inspections and come with the same 1-year warranty regardless of cosmetic condition.
Yes, Back Market offers a Trade-In program where you can get a cash offer from refurbishers for your old devices in minutes, with free shipping covered by Back Market. The trade-in value can be used toward purchasing refurbished products on their marketplace.
Back Market offers a Student and Educator program as well as a Military program with special discounts. They also have a referral program where you can earn rewards by referring friends, with offers typically requiring minimum purchase amounts.
Most smartphones on Back Market are sold unlocked and compatible with major carriers, though specific carrier compatibility varies by device and seller. Back Market partners with Visible (powered by Verizon) to offer exclusive mobile plan deals with refurbished phone purchases.
The Back Market Promise includes best-in-class refurbishment standards with up to 100-point quality inspections, free 30-day returns, and a 1-year warranty on all purchases. An optional Protection Plan is also available for extended coverage beyond the standard warranty.
Related Brands You Might Like
Get Exclusive Back Market Rewards
Prove you're a valuable Back Market shopper and unlock personalized discounts, store credit, and exclusive merchandise.
Sign up for free